Knowledge Management (KM) is the name of a concept in which a company consciously and comprehensively gathers, organizes, shares and analyzes its knowledge. These elements are identified in terms of resources, documents and people skills. It is a set of practices designed to collect, arrange and distribute knowledge. Capturing this information through the "KM" process helps to document and clarify your companyís past, present and future requirements.
KM is the process through which organizations generate value from their intellectual and knowledge-based assets. Most often, generating value from such assets involves documenting what employees, partners and customers know.Sharing that information among employees, departments and even with other companies develops your businessís best practice.
The simplest definition is "Sharing what we know with others."
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